Travel Sales and Marketing Consultant

Offer description

• Conduct market research to identify selling possibilities and evaluate customer needs.
• Prepare and review a variety of travel services, attractions and vacation packages, ensuring accurate costing.
• Develop and implement marketing strategies by collecting client feedback, studying market trends and analyzing target audience’s pain points.
• Generate new business through various marketing techniques such as social media and direct marketing.
• Choose the best advertising channels for different marketing projects.
• Deliver exceptional customer service: take customer calls, respond to online reviews and client emails, and facilitate refunds/cancellations or payment issues, and general customer support.
• Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
• Organize promotional events and design loyalty programs.
• Conduct post-tour evaluations, analyze and report on response.
• Develop a success-tracking system for marketing campaigns.
• Build long-term relationships with existing, as well as, new clients.
• Any other duties and responsibilities as assigned by management from time to time

Requirements

• Minimum education level: Vocational
• 1 year of experience
• Language(s): French ,English
• Knowledge: Microsoft Excel, Decision making, Strategic Marketing, Networking, Planning, Promotion, Problem Solving, Social Media, Customer Support, Sales

More than 30 days ago

About Gemfinders Safaris

Gemfinders Safaris is a Travel Management Company based in Nairobi Kenya.
We plan and execute amazing tours to key destinations within the country with a particular focus on private group tours.
Our tours are targeted at both residents and non-residents. We work with carefully selected service providers to guarantee peace of mind which is key for our travelers.
To maintain an outstanding brand image, we also make deliberate effort in recruitment of our staff to ensure we only brin...

Gemfinders Safaris is a Travel Management Company based in Nairobi Kenya.
We plan and execute amazing tours to key destinations within the country with a particular focus on private group tours.
Our tours are targeted at both residents and non-residents. We work with carefully selected service providers to guarantee peace of mind which is key for our travelers.
To maintain an outstanding brand image, we also make deliberate effort in recruitment of our staff to ensure we only bring on board candidates who embody our values.