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General Manager

Nairobi, Nairobi Area More than 30 days

The Safari Collection

  • Description

  • 1. Overall responsibility of the Guest Experience - From ensuring the hotel is ready for guests, including the rooms, grounds and vehicles.
    2. Clients - Guest journey in rooms to include welcome cards, toiletries, details in room etc, meet & greet, tour & briefing, indemnities and check in; activities on site. Company CRM to be updated on client departure to brief colleagues at other properties
    3. HR and Staff Relations – defining of roles and responsibilities within the management team; working with Heads of Department. Manpower planning, staff relations, staff committees, staff welfare; salary structures, training and development; reviews, tipping, uniforms etc. Legal aspects of HR and staff.
    4. Cuisine and Kitchen – menus, preparation, menu planning, ordering of dry goods and perishables and presentation in keeping with company standards. Ongoing training of waiting, bar staff and duty managers on table laying, use of different glasses, cutlery, crockery.
    5. Financial -management of budgets; understanding of monthly income statements, fixed, variable costs, assets, stock and inventories.
    6. Responsible for ensuring that all necessary licenses and registrations are in order.
    7. Environmental management – understanding and embracing our commitment to Go Green. Recycling, waste water management and no single use plastic.
    8. Working with community partners.
    9. Security –team of security staff.
    10. Office Administration – handling of all communications and responsible for licensing requirements, health & safety, insurance, petty cash, accounts with supplier and review of suppliers.
    11. Maintenance – ongoing house maintenance, upkeep of grounds; review of water and electricity use; vehicles and equipment planning, inventories.

  • Number of vacancies: 1
  • Requirements

  • Minumun level of education: Bachelor´s Degree
  • Years of experience: 15
  • Language(s): English
  • Knowledge: Cost analysis, Budget, Decision making, Team building, Creativity, Sales Management, Cost management, Team management, Project management, Change management, Initiative, Leadership, Strategic planning, Human Resources, Conflict Resolution, Social Media
  • Driver's license: Car
  • Availability for travel: No
  • Availability for change of residence: No
  • People with disabilities: Yes

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Ad summary

  • General Manager

  • Recruiter

    The Safari Collection

  • Location

    Nairobi, Nairobi Area

  • Work type

    Full Time

  • Type of contract

    Other type of contract

  • Salary


  • Apply now

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